Shipping & Delivery

We can ship to virtually any address in the world. Our warehouses are located in US and UK. Once the item is shipped, you will receive tracking number by email. Note that there are restrictions on some products, and some products cannot be shipped to certain countries.

When you place an order, we will estimate shipping and delivery dates for you. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for some items we sell are weight/volume based. Our default shipping rate will be displayed at checkout.

Standard vs Express Shipping

We use various carriers to deliver the items depending on the product and the destination country. Our standard shipping orders are usually delivered in 3-7 days and the express shipping orders are usually delivered in 2-3 days. We use DHL for express delivery.

Please make a note, there may be delay in customs clearance in some countries which are beyond our control. Also DHL may chose to handover the parcel to another carrier for last mile delivery if your address is in remote location which may delay deliveries by 1-2 days.

Below is the indicative shipping price of our products.

 Standard  Express
Miniatures $14.99 $24.99
Other Products $9.99 $14.99

 

Shipping Excess:

For the customizable products, the design requirement of each customer varies and hence there is a variable shipping rate. Shipping rate depends on the product dimensions and delivery destinations. If the item is oversized, there may be additional shipping fees. It will be quoted after our team analyses the design or the production is completed and we obtain the rates from the carrier for your address. You will be informed of the excess rates and a payment link will be shared.

Some of our items are dispatched from our overseas production facility. You may incur additional customs/import duties though most of the times they are exempted. The duty value depends on the purchase value and the delivery country. If there is any duty incurred, our shipping carrier will contact you before or after the delivery.

For any shipping queries please Contact us